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Unlock your innovation! We are there for you!

This page is updated regularly.
Last update: 08th March, 2022 10:42

We are available:

You can submit applications and entries 100% digitally:

by phone: +43 1 53424 (Mo-Thu 8-16, Fr 8-14)

by e-mail: infonoSpam(at) 

in person: The customer service center is open Mon-Fri 9-12.If you visit us in person, please observe the following measures: 

  • Please enter the customer service center only one at a time
  • Please wear an FFP-2 mask
  • Keep distance of at least 2m to other persons


You don't have to leave your home or office to submit your submissions to us. You can find our online services, arranged by topic, at:

PHONE: +43 1 534 24

General information: Mo-Thu 8-16 h, Fr 8-14 h
Legal information: Mo-Fr 9-12 h
Technical information: at +43 1 534 24 we organize a call back service for you

E-MAIL: info(at)


General information: Mo-Fr 9-12 h, and also in the afternoon by appointment

Our customer center will also arrange appointments for you with our experts from the legal and/or technical fields.

Your safety is important to us! If you come to us personally, you will find a customer area that is set up to maintain the necessary distance and we have also set up plexiglass protective walls. Without exception, our consultants waer mouth and nose protection. We therefore ask you to also use such a mask during the counseling sessions. 

Dates for our services (Patent Voucher, discover.IP, focus search) 

We will continue to advise you within the scope of our services - gladly on the phone or via video call or, if you wish, at the patent office. For appointments and further information please call +43 1 534 24 or send an e-mail to info(at)

IP Academy

Since May 2020 we have been offering our seminar content in the form of online seminars. What began as a corona measure has meanwhile become a well accepted alternative to the previous face-to-face seminar. 

Therefore, we are sticking to it: continue to learn everything about trademarks, patents and designs from the (home) office in a comfortable and time-saving way. Benefit from the comprehensive offer of our experts - for free.

In our online seminars, you always have the opportunity to ask questions or join the discussion. Simply register as usual via our website. You will receive a link shortly before the date with which you can register for the seminar. 

We look forward to welcoming you soon in our virtual seminar room!


To visit our library, please make an appointment at bibliothek(at) or PHONE +43 1 534 24 - 576.

November 23, 2021
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